PHP 8.2

September 25th, 2023 by

 

Last year we enhanced our web hosting service with the ability to choose your own PHP verison. You can choose a different PHP version for each website hosted with us, so you can upgrade your staging site and test before you upgrade the production one. With PHP 8.0 about to go end-of-life, the addition of PHP 8.2 provides more options for migrating production applications.

Screenshot of account control panel

Choose your PHP version in the control panel

Since the initial roll-out, we’ve added more PHP versions to help with moving and upgrading older applications. Not only is the newest version PHP 8.2 available, but you can also select the older 7.3 and 7.4 versions. We’re proud to sponsor Ondřej Surý who creates the debian packages we rely on.

Our hosting accounts still support unlimited websites, have free and automatic SSL through Let’s Encrypt to keep your sites secure, and include MariaDB databases.

Debian Bookworm released and fully supported by Mythic Beasts

June 16th, 2023 by
Bookworm in a damaged book

A bookworm, photo by Dominic Mason

 

On Saturday the Debian team released the latest version of Debian, Bookworm. We’re pleased to announce that this is now available on our virtual and dedicated servers.

Bookworm is a fully supported operating system for our managed hosting and we already have it running on some of our internal production servers. Our preferred open source server management system, Sympl, has also been updated to support Bookworm. Other feature enhancements include much more control over PHP versions and settings. Our virtual server cloud has pre-built images for standard Bookworm and Bookworm with Sympl pre-installed.

There are many improvements in Bookworm, with PHP 8.2 support being the most anticipated by our customers. We would like to thank the Debian team for all their hard work in making this release.

Raspberry Pi Desktop now in our Raspberry Pi Cloud

March 28th, 2022 by

Raspberry Pi Desktop is now available as a supported image in our Raspberry Pi Cloud on all Raspberry Pi 4 servers, providing a true remote desktop.

This is set up with the standard desktop operating system, a virtual 1080p monitor attached and VNC set up for immediate desktop access, and is secured using an SSH ‘tunnel’ to access your desktop so everything is encrypted between the client and server.

Install the desktop edition on your Raspberry Pi:

Add your SSH key:

Power the Raspberry Pi on:

You can then connect to the Rasberry Pi as normal, but now add “-L 5900:localhost:5900” to the SSH command line, which will bind port 5900 (the default VNC port) on your local computer to port 5900 on the Raspberry Pi on the other end of the SSH connection.

(If you’re using PuTTY or a similar SSH client, you should be able to find the relevant setting in Connection>SSH>Tunnels – you’ll want to set the source port to be “5900”, and the destination to be “localhost:5900″.)

Next, connect to the server (substitute ”1234″ for your SSH port, found in the control panel, and use the name of your hosted Pi) as root to establish the connection:

$ ssh -L 5900:localhost:5900 -p 1234 root@ssh.yourserver.hostedpi.com
The authenticity of host ...
ECDSA key fingerprint is SHA256:.....
Linux rpi-bullseye-arm64-vnc...
....

Then, set the password for the Pi desktop user:

$ passwd pi
New password: 
Retype new password: 
passwd: password updated successfully

And finally, connect with a local VNC client to “localhost” and up pops a desktop:

Raspberry Pi virtual desktop running on a real Raspberry Pi in our cloud.

Log4J security issues

December 13th, 2021 by

A log cut into snail shells (public domain image from Simpon Speed)

On Friday 10th December we became aware of an extremely serious security issues in Log4J, a logging component in widespread use by applications written in the Java programming language.  The vulnerability has been nicknamed Log4Shell.

What is Log4Shell and Log4J

Log4J is a library to make writing data to a log file easier. It’s highly configurable to make it easy to send the right level of logging data to the right place and it includes bits of intelligence so you can log placeholders and have Log4J fill in the correct value for the environment. So if you’re logging an error in your application and you want to know what version of java is currently running your application you can log:

${java:version}

which will be replaced with the currently running version number of Java.

However, it is very common for log messages to contain user-supplied data.  For example, a login form might log the username from a failed login attempt, and many applications don’t check the data the user supplied for magic values like this.  So, if I were to attempt to log in with a username of ${java:version} instead of Pete, the logfiles will say:

Failed login attempt for user: "OpenJDK Runtime Environment (build 11.0.11+9-Ubuntu-0ubuntu2.20.04)"

rather than what the application developer expected which would be:

Failed login attempt for user: "${java:version}"

One of the other magic strings uses LightWeight Directory Access Protocol (LDAP) to look up data from a remote server and the remote server can specify additional software to install and run in order to process the answer from the LDAP server.

If an end user can set something that will go to a log file to a magic LDAP string pointing at a server they control they can make the java application request code from that server and make the target system execute code they just supplied. This effectively hands full control over the java application to the person that logged the magic LDAP string. Effectively you can turn a piece of data that is logged into an administrative shell on the target server, hence the name Log4Shell.

The vulnerability is very nasty for a number of reasons. Firstly, it’s a trivial-to-exploit remote code execution vulnerability. You literally send the application a URL to the code you want run and it runs it. Secondly, Log4J is very widely used, including in custom software, and many applications are likely to be vulnerable.

Managed customers

As part of our server management service, we monitor and assess all security advisories for operating system packages, applying serious 0-day vulnerabilities immediately to customer servers.

Unfortunately, Java applications almost never use system-provided libraries, and will instead bundle their dependencies as part of the application. From the point of view of our managed service, updating Java applications with an embedded Log4J is the technically the responsibility of the customer.

However, given the severity and ease of exploit of this vulnerability, we’ve been doing everything we can to help customers who may not even know that they’re reliant on Log4J, let alone where their application is vulnerable.

Going above and beyond

As part of our managed service we install an internally written package called Mythic Reporter. This logs a lot of data from servers every day about what the servers are doing. We then have a centralised process that reads the reports and automates auditing for common issues. With this we can spot things like:

  • One of the hardware devices in your storage array is broken or is in a pre-failure state.
  • Database replication appears not to be working.
  • A filesystems has gone read-only.
  • You have mirrored filesystems but not mirrored swap space.
  • The cryptographic keys used by ssh that are weak or are blacklisted.
  • You have a database running but no backups configured.
  • You’re using the stock i40 network module for Debian which is unstable.
  • Your server has thermally throttled.
  • … and many others.

We can also utilise this dataset for other things. We log the full process list and listening network sockets for every managed server every day. So it’s a small matter of scripting on our reporter server to find the full list of client servers that have a network listening application written in Java. One staff member set about writing a customer notification, one understanding how nasty the security issue was and one building the full list of likely affected customers.

To every managed server customer running a java server process, we sent this email:

We have become aware of a serious security vulnerability in the log4j
logging package for Java. You're receiving this email because our 
records show that your managed server is running Java.

At this point, a full list of applications that are affected by this
vulnerability is not available, but given the widespread use of log4j, 
the severity of the vulnerability (remote code execution) and the
typical ease of exploitation, we strongly recommend investigating
proactively whether any Java applications that you are using are
vulnerable.

Your Mythic Beasts managed service includes monitoring and upgrading of
operating system packages, but does not cover software installed by
other means.  Java applications typically rely on JAR files that are not
provided by system packages, and in this case we are not able to detect
or apply necessary upgrades.

You can find more information on the vulnerability, and the affected
versions of log4j, here:

  https://www.lunasec.io/docs/blog/log4j-zero-day/

Whilst we cannot assess whether your server is vulnerable to this
vulnerability, we are happy to provide advice based on the information
that we have.

We detected Java running on the following servers:

-- list of servers --

We then opened tickets in our ticket tracking system for all affected customers so we could close them off once we’re confirmed they were either not vulnerable, or had been patched.

Auditing

We then started auditing the identified customer servers, scanning for installations of the Log4J library and notifying customers as to whether the libraries they have installed are vulnerable or not. We utilised reports from software providers to prioritise fixes. For example Jenkins may be affected depending on the plugins used.

We have worked through the list contacting every customer to confirm if we or they could upgrade the affected component or if we could mitigate through configuration changes, and this afternoon we have been chasing likely affected customers who haven’t responded to encourage them strongly to work with us to fix this issue.

If you run Java-based services and you’re not already a customer of our managed hosting service, then you’ve probably been quite busy over the last few days. If you haven’t been, then you may want to consider signing up.

Dependency management

Log4Shell is a somewhat vicious lesson in dependency management. Every time you import third party code, you need a process for monitoring security advisories for it, and for updating it as required. This is why we have a strong preference for using operating system packages wherever practical, as this delegates the whole problem to the operating system maintainers and makes automatically finding and updating affected libraries trivial. Being able to automatically find vulnerable packages is critical, as you can be guaranteed that when a serious vulnerability is discovered, the bad guys will automate it.

IPv6 Deployment World Leader

December 8th, 2021 by

Yesterday (7th December) we attended the virtual IPv6 forum annual meeting. We were delighted that our director Pete Stevens has been added to the IPv6 Hall Of Fame as an IPv6 Deployment World Leader.

Unlike most awards we turn down, you can’t win this one just by paying for a hugely expensive table at an awards ceremony.

We also got an update on how IPv6 deployment is going through the UK. Happy to hear from BT that they’re making excellent progress replacing all the old HomeHubs with new IPv6-capable consumer routers. Sky Italia has deployed a consumer broadband network that’s effectively IPv6 only – IPv4 is provided as a service on top with MAP-T. As this is a form of carrier NAT they’ve managed one IPv4 address per 16 subscribers. This compares with their initial dual stack rollout we reported on from the 2019 council meeting.

Lastly it was noted that the cost of an IPv4 address on the open market is now around $60; increasing numbers of server providers are following our lead and making an IPv4 address an additional and removable option on the order form.

Improving the world bit by expensive bit

October 6th, 2021 by

We’re delighted to announce our sponsorship of Organic Maps. Organic Maps is a simple, user-friendly application that downloads complete Open Street Map data to your phone, allowing you to use their mapping application offline complete with route planning from the on-device database.

This is a wonderful application. It doesn’t track you, advertise at you or flood you with non-notifications, and it works without mobile data and conserves battery life. So if you’ve ever been lost without signal or somewhere where roaming data is prohibitively expensive, or to a very busy location where the mobile networks were overloaded this application is genuinely better than the alternatives.

While the app avoids the need for mobile data, this comes at the cost of a significant up-front download of all the mapping data that you may or may not use offline. This won’t trouble typical home broadband, but for the servers at the other end it adds up quickly. We’ve stepped in and offered two 4GB virtual servers with 400TB/month of free bandwidth to Organic Maps, split between our London and Amsterdam zones, reducing the reliance on a traditional and bankruptcy-inducing large cloud provider.

Quote from unspecified cloud provider of $24,452 per month

“Use the cloud, it’s cheap,” people often say, incorrectly.

Quote from unspecified cloud provider of $20,591 per month

A competing quote from a slightly cheaper large cloud provider

 

At our list prices this would be somewhat cheaper:

Qty Item Item price Price
2 VPS4 virtual servers (4TB/mo bandwidth) £32.14 £64.28
396 Additional bandwidth (per TB) £5 £1,980.00
Total £2,044.28

Being 90% better value is achieved in part by not having to fund our own space programme.

Bullseye, new Debian release

August 20th, 2021 by

A small galaxy hit the bullseye of NGC922 about 330m years ago. More information: www.spacetelescope.org/images/heic1218a/
Credit:
NASA, ESA

Congratulations to the Debian team for their new release of Debian Bullseye (11). Just over two years of hard work have resulted in over 40,000 package updates and 10,000 additions.

We’ve made images for our VPS cloud that are available in all regions and included the install ISO for customers who prefer to build their own OS images. Sympl, a management package for web and email hosting that we maintain has been updated to support Bullseye with packages available for download.

Our mirror server is up to date with the Debian Bullseye packages. We’ll now be looking at deploying new systems on Debian Bullseye and starting our upgrade program for Debian Stretch and Buster systems.

The UK Debian folks will be having a small party in Cambridge in a few days time and we’re sponsoring the beer to say thank you. It’s a weekend full of beer and barbeques.

8GB and overclocked Raspberry Pi servers

June 15th, 2021 by

Pi 4 with PoE HAT

Our Pi 4 servers all wear the Power over Ethernet HAT to provide power and cooling to the CPU.

Since the launch of the 8GB Raspberry Pi 4 we’ve had many requests to add these to our Raspberry Pi cloud. Meanwhile many Raspberry Pi users have read about overclocking the Raspberry Pi and running at a higher clock speed.

Overclocking further increases the computing power of the Pi, but brings significant operational issues for our Pi cloud. Not all Raspberry Pi hardware will run reliably at the higher clockspeed and the higher voltage required to support it. Increasing the clockspeed and voltage significantly increases the power consumption and thus the cooling requirements necessary to prevent overheating. We’ve spent a considerable amount of time testing and we’re now ready to launch our first 8GB Raspberry Pi 4 cluster. We’re offering them at two clock speeds: the stock 1.5GHz and overclocked to 2GHz.

The overclocked Raspberry Pis have all been run at a significant CPU load for several weeks to test their stability before release. Any that failed the stability test have been added to the cloud at the normal 1.5GHz clockspeed.

The 8GB Pi is available at 1.5GHz and 2GHz clock speeds. Supported operating systems are Raspberry Pi OS 64 and Ubuntu 64.

Larger fans provide more cooling to our 8GB Pi4 cloud so we can run at higher clockspeeds.

Testimonials

February 5th, 2021 by

We’ve had a variety of customer being very complimentary recently. Andy Steven runs a series of web cams in the Shetland Islands that stream live views of the northern lights. The cameras relay the stream via one of our virtual servers in our MER data centre and the current bandwidth record is several Gbps.

I am proud to say that our new ‘AuroraCam’ network just delivers and for the first time I no longer break out in a sweat watching the demand increase from that AuroraWatchUK alert or a celebrity weather personality sending out a Tweet.

— Andy Steven, Shetland Webcams (full article)

Beautiful shot of the northern lights captured by Shetland Webcams. Could be improved by adding a kitten though.

We provide 10Gbps fibre connectivity to the Cambridge office of DarkTrace. Darktrace uses machine learning to identify and neutralise security threats in real time.

You’ve been much more transparent & approachable than any provider I’ve dealt with previously. Very happy with the service so far.

— Harry Godwin, Head of Business Infrastructure. Darktrace

The Web hosting review and advice site Hosting Advice interviewed us and wrote a great article about the management and infrastructure services we provide.

Recognizing that there is no one-size-fits-all approach to managed hosting, Mythic Beasts can take on varying responsibility levels as needed. This range of services includes everything from ensuring that servers are up and running to providing the extensive monitoring, security, and assistance necessary to keep custom web applications functioning reliably.

— Hosting Advice (full article)

Lastly our strong stance about returning Nominet to its public benefit roots garnered entirely positive responses at Twitter.

 

 

Nominet: managing .uk for public benefit

February 1st, 2021 by

We have signed up to Public Benefit, an effort to restore Nominet to its roots as a public benefit, not for profit organisation.

Nominet runs a world class registry for domains ending in .uk. Their technical execution is faultless and we’re extremely happy with all the services they provide for .uk domains.

A ccTLD domain registry is a natural monopoly, and a profitable one at that. For many years, Nominet have donated their surplus to the Social Tech Trust (formerly the Nominet Trust, which was renamed after they cut funding), a charity that uses technology for the public good.

Charitable donations have dwindled whilst prices have increased over the last five years, due to spending on loss making research projects such as self driving cars and Radio Spectrum management, not to mention last year’s £249,000 pay rise for the CEO (to £772,000).

We are strongly in favour of the proposal of Axel Pawlik, former MD of RIPE, as a director. Under Axel’s leadership, RIPE achieved many significant improvements to internet infrastructure including, but not limited, to:

  • Managing IPv4 address exhaustion, balancing the needs of existing ISPs while preserving access for new entrants;
  • Encouraging and facilitating IPv6 uptake;
  • Encouraging uptake of RPKI to secure routing announcements (RIPE now has the highest participation rate of any RIR); and
  • Creating RIPE Atlas, a communal tool to track routing that makes running an ISP much easier.

Sir Michael Lyons also appears to be a sound proposal, although beyond his earlier report on Nominet governance, we have no day-to-day experience of his work.

Nominet is structured such that the elected non-executive directors are out-numbered and are unable to achieve meaningful change, which is why after years of dissatisfaction this has come to an Extraordinary General Meeting to remove the existing directors. Voting is weighted in a complicated fashion, but the more domains the member controls the more important their vote is. As a result domain owners can effectively vote by switching registrars, and if you would like to support this proposal we would recommend moving any .uk domains to a registrar that has signed up to call the EGM. Nominet are very good at actually running the registry, and .uk domain transfers are very easy, and free.